Refund policy

14-day money-back guarantee

If you're not happy with a purchase, you can request a full refund within 14 days of buying it. Contact us through the support page with your order reference.

Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If software doesn't work as described, we'll help you fix it, replace it, or refund you, consistent with the Australian Consumer Law, whether or not you're within any money-back period.

How refunds are paid

Refunds go back to the original payment method through Stripe. Banks usually take 5–10 business days to show the credit.

What happens to the licence

When an order is refunded, its licence key and download links are deactivated automatically.